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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Valorie Campbell

Valorie Campbell

March 6, 2025

5  out of  5
rating by Valorie Campbell
"Erica was nothing short of amazing. After having to total out my car she made the transition to a new policy so easy. Helped me combine all of my policies to get me the best quote around. Thank you Erica!!!!"
We responded:
"Thank you Valorie!! Erica is a rockstar. I’m glad to hear she made things easy for you!"
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Ben Mogged

February 20, 2025

5  out of  5
rating by Ben Mogged
"I switched to State Farm a couple of months ago, and Kristin made it super easy to switch over! I am saving so much money for quality insurance. Kristin is the best!"
We responded:
"Thank you for your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Matthew Neubauer

February 20, 2025

5  out of  5
rating by Matthew Neubauer
"Very helpful and professional."
We responded:
"We appreciate your positive feedback! Thank you for allowing us to protect what is important to you! "
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Mario Melendez

February 17, 2025

5  out of  5
rating by Mario Melendez
"Been a state farm customer for years. Recently changed to Greg and his team. Customer service has been great the service rep Kristin took extra time and found ways to help me save extra and was always very helpful!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of John Cotter

John Cotter

February 15, 2025

5  out of  5
rating by John Cotter
"Kristin D. helped me bundle my auto and home policies to save even more money! Great service and communication over the phone, made the switch very easy."
We responded:
"Great to hear John! Kristin is one of the best at saving money! Appreciate the review! "
Profile photo of Tilleesha Melow

Tilleesha Melow

February 13, 2025

5  out of  5
rating by Tilleesha Melow
"I had the pleasure of working with Kristin for my life insurance policy. She was super transparent, knowledgeable, and trustworthy! Thank you again!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Martha Fehr

February 11, 2025

5  out of  5
rating by Martha Fehr
"Wonderful place to do business. Kay is so helpful and friendly! Thanks for everything you do for us!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Derek Kessinger

December 10, 2024

5  out of  5
rating by Derek Kessinger
"Greg K and his staff are top notch! Their service and knowledge is uncanny! Also Greg is the insurance guru!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Devon Knowles

July 31, 2024

5  out of  5
rating by Devon Knowles
"Great customer service at State Farm been with them for 9 years never had a problem"
We responded:
"Thank you Devon! We appreciate you!"
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Kyleigh McBride

July 29, 2024

5  out of  5
rating by Kyleigh McBride
"Called Greg’s office for a homeowner’s quote and received one very quickly! It fit our needs and our budget. Highly recommend this office!"
We responded:
"Thank you Kayleigh! Our home quotes are very competitive right now! Happy to hear that your experience was a great one! "
Profile photo of Danielle Hauersperger

Danielle Hauersperger

July 29, 2024

5  out of  5
rating by Danielle Hauersperger
"Kristin was great to work with and made the whole insurance process easy"
Profile photo of Amanda Decker

Amanda Decker

July 29, 2024

5  out of  5
rating by Amanda Decker
"Been with this State Farm office for 16 years, very friendly and great customer service"
We responded:
"We appreciate you Amanda! Thank you! "
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cheryl weaver

July 26, 2024

5  out of  5
rating by cheryl weaver
"Erica has been absolutely amazing! She helped me navigate and understand life insurance, as well as answered ALL of my questions. She truly cares and it shows in her customer service. Thanks Erica!"
We responded:
"Thank you Cheryl! I’m glad Erica was able to help you protect your family with life insurance! "
Profile photo of Salina Kerber

Salina Kerber

July 26, 2024

5  out of  5
rating by Salina Kerber
"All the girls in the office are very friendly, knowledgeable and great to work with for what we need."
We responded:
"Thank you Salina! I’m fortunate to have a great team both in Gibson City, Fairbury, and Pontiac!"
Profile photo of Kelsey Folk

Kelsey Folk

July 15, 2024

5  out of  5
rating by Kelsey Folk
"Erica has gone above and beyond to help me out in a situation I never thought I’d be in!"
We responded:
"Thank you Kelsey!!"
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Brandon Decker

July 12, 2024

5  out of  5
rating by Brandon Decker
"I have been with Greg’s office for 6 years and wouldn’t go anywhere else. Great staff!"
We responded:
"Thank you Brandon, we appreciate your business!"
Profile photo of Concepción Martinez

Concepción Martinez

April 10, 2024

5  out of  5
rating by Concepción Martinez
"The staff was ready to help. They were knowledgeable on what I needed and everything went smooth. It’s always a pleasure working with them!"
We responded:
"Thank you for the kind words Concepcion! I'm glad we could help you with your home and auto insurance in the Pontiac office. I agree, the staff is great! "
Profile photo of Payton McBride

Payton McBride

April 9, 2024

5  out of  5
rating by Payton McBride
"Great customer service. Kay was very welcoming and professional"
We responded:
"Thank you Payton. I'm glad we were able to help you with your life insurance! "
Profile photo of Brian Mccaskey

Brian Mccaskey

April 8, 2024

5  out of  5
rating by Brian Mccaskey
"Veronica was an absolute pro helping me with my claim setup and dealing with me....thank ya!"
We responded:
"Veronica is great in the Pontiac office! Thank you for your business. "
Profile photo of Celina Arquilla

Celina Arquilla

April 8, 2024

5  out of  5
rating by Celina Arquilla
"Derek K is the best in the biz!!!! Highly reccomend!"
We responded:
"He is pretty great Celina! Thank you for sharing. "
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Brad House

April 5, 2024

5  out of  5
rating by Brad House
"Always a great experience working with Greg's office. Very knowledgeable and responsive."
We responded:
"Thank you Brad! "
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Jesse Piat

April 5, 2024

5  out of  5
rating by Jesse Piat
"Erica has been an amazing agent. It can be scary switching agents but it has been such a smooth and refreshing process. Erica has great communication skills, is reliable, and has been a strong customer advocate in giving me the best policies that suit me and my family. Thank you, Erica!"
We responded:
"Thank you Jesse! I agree, Erica is pretty amazing. I’m glad we were able to save you money on your home and car insurance! "
Profile photo of Veronica Martinez

Veronica Martinez

April 5, 2024

5  out of  5
rating by Veronica Martinez
"Friendly staff, attentive and efficient!"
We responded:
"The team in Fairbury and Pontiac IL are great!"
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Turk M

May 19, 2023

5  out of  5
rating by Turk M
"Recently switched from Geico to State Farm insurance and I could not be happier!! Nallely helped me save money by bundling my home and car insurance. I didn't even have to go into the office. She was able to answer all my questions by phone, and send me my policy agreement via email to be signed electronically."
We responded:
"Thank you Turk! I’m glad that we were able to save you money! I’m proud of Nallely and the rest of the team! "
Profile photo of Bobby Mogged

Bobby Mogged

May 15, 2023

5  out of  5
rating by Bobby Mogged
"Staff and service was extraordinary, were very quick to help and answered any questioned I had. There was never a moment that I felt like they did not care and they are always quick to help, even over email. 5 star service rating from me!"